This paper is investigating the economic impact of the obsolete copyright legislation. It suggests several options for adapting the copyright to the new digital landscape.
Using the Technology Advantage to improve business operations – Digital, IT, Interim CTO – Case Study
The old technology (both hardware and software) combined with a lack of digital adoption is penalizing the overall business operations. Read this case study to see how business workflows, communication, data management and outputs are improved with new IT/web-based/SaaS tools.
How to effectively use a Task Force for the recovery of a failed project or programme
This article is shortly describing some hands-on approaches that I use to recover the management of business-critical and large-scale, complex and parallel projects. The business perspective will be predominant when discussing different aspects involved with a Task Force. At the end of this article, you will have a better understanding of how to implement and work with a Task Force.
How to choose a good HelpDesk application ?
HelpDesk software is indirectly representing your company in the context of features, usability, speed, etc. This article highlight major features you will need.
Meltdown and Spectre security bugs: a 10 key points summary to remember for a security recovery plan
This security bug is quite special, because it is an exploit of the CPU architecture widely used for the last 20 years. Read this 10 points summary.
A different approach to IT costs reduction and business transformation
Increasing competition, sales decrease, industry disruptions, changing business priorities, and enterprise-wide cost reduction to liberate working capital have an impact on costs associated with IT. Indeed, when a business organization is going through a cost-reduction programme, IT is often among the first ones to be scrutinized. Doing more with less is the main message. This...
IT offshoring to India does not always mean cost savings
Offshoring IT tasks may seem cost-effective, but hidden costs, quality gaps, and strategic risks often make onshoring a smarter move.
How to increase the customer experience (CX) with a ticketing system ?
Who hasn’t experienced this situation: you contact the customer service desk or a phone hotline to log an issue. Then nothing happens. How to fix this situation ?
How to reduce the number of failed projects within your company
Today, 1 of 2 projects are failing. This article is providing a simplified project management approach to address common errors in the implementation phase
Why software has so many bugs ?
I hear a lot of complaints about why the software company cannot fix the numerous software bugs. Non-IT people cannot understand why it is so difficult to fix some apparently easy simple bugs. Instead of bug fixing, new versions of software including new features are shipped out on regular basis.
