Introduction

This Privacy Policy is effective immediately when you access www.ConsultingTeam.solutions, request information, use our support services, interact with us online or offline, and/or use the content of our website in any way.

Our Privacy Policy applies without exception to any prospect, customer, contributor, collaborator, partner, contractor, and any other visitor of the website www.ConsultingTeam.solutions, its subdomains, and other parts of this website.

All our users have the choice as to the type of data transmitted to us under this Privacy Policy. All those documents are part of the www.ConsultingTeam.solutions Terms of Use.

By accessing this website, you agree to the following Privacy Policy. If you do not accept these conditions of use of your data, please leave the site www.ConsultingTeam.solutions immediately and do not continue to access the various pages and/or do not use the information contained on these pages.

Personal Data

The General Data Protection Regulation (GDPR law) which became effective on 25 May 2018 is defining the “personal data” as follows:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

This means that “personal data” includes, inter alia, your name, address, telephone number, e-mail address and any other information that could be used to identify you, either by this information itself or with or through other available information. It may also include other personal identifiers that are more difficult to find, such as your IP address.

Personal data and information you provide to www.ConsultingTeam.solutions

To process your requests as efficiently and accurately as possible, in some cases we ask you to provide us with some of your personal data. By visiting www.ConsultingTeam.solutions the following personal data may be collected and processed automatically by computer programs, forms, cookies according to the attached Cookie Policy, and/or by one or more human interventions:

• in the context of general inquiries, we may ask for basic information such as e-mail address, surname, first name, telephone number, company details, address, description of your business support needs, appointment requests, and any other information necessary to process your inquiries
• for specific requests and specialized business services, we may ask for data such as your title, job title, department name, company details, number of team and/or persons involved, names of external and internal service providers and their functions, delivery dates, dates of support service orders, dates and places of meetings, and any other information required to process your requests and/or mandates
• within your personal account area located on www.ConsultingTeam.solutions you can find data relating to your past orders, your name, your first name, your address, your identifier, your downloads on our site, your various requests for company assistance, and any other information necessary to process your requests and/or your mandates
• depending on the business and office services requested and/or used, some additional data may be created automatically based on the nature of the business relationship: the request date, payment date, delivery date, address, name, billing, prices, additional services and products, and any other information necessary to process your requests and/or mandates
• in the case of internal or external job applications, some personal data may be included in CVs, cover letters, and/or any other documents uploaded, and/or sent via e-mail, via our website, after and/or during selection interviews, and any other means necessary to process your applications and/or applications
• when working with partners, associates, contributors, contractors, service providers and/or products, and any other external and/or internal business contact, there may be some personal data included in various correspondence, letters, brochures, website links, and/or any other documents downloaded, and/or sent via e-mail, via our website, after and/or during business interviews, and any other means necessary to process your collaboration with our associates, suppliers, clients
• additionally, it is also possible that some personal data may be contained in any exchange and communication that is submitted to us, and/or when you communicate with us for any reason whatsoever. For example, if you send us an e-mail with intention or by mistake, we will automatically receive your e-mail address.

Why your personal data is being collected by www.ConsultingTeam.solutions

The Swiss-based website www.ConsultingTeam.solutions is an all-round B2B management consulting service provider for executives, consultants, professionals and entrepreneurs. For this purpose, we may use your personal data to process your request on our website www.ConsultingTeam.solutions and/or offline. Please note hereafter some situations when your personal data may be used:

• to replay to your business requests,
• and/or to execute one or more assignments that you have assigned to us,
• and/or provide you with the services and/or products you have purchased,
• and/or engage in a business relationship as an external and/or internal business associate, contractor, supplier, partner, etc.

There are some situations of legitimate commercial interest in which your personal data will be used. For example, here are some situations when your personal data may be used:

• Answering your various requests for the desired information, including general business inquiries and/or important news that are necessary for an efficient execution of business and commercial relations
• Contractual execution, for example as a paying customer, internal or external employee, applicant, supplier, partner
• Invoicing, payment follow-up, the signature of contracts, and/or the various information necessary for an efficient execution of business and commercial relations
• Offering a personalized experience as a prospect, client, internal and/or external collaborator, candidate, associate, contractor, supplier, partner
• Improvement of the website, business and commercial relations, services and/or products offered
• Commercial contact as a customer, external or internal collaborator, contractor, associate, a supplier of services and/or products, candidate, partnership offerings, offers of new services and/or products that may be of interest to you
• Marketing contact and/or commercial proposal after your participation in a meeting with one of our support services, and/or following an internal or external marketing event, and/or following your requests
• As a result of your interest and/or demand for business support services publicly expressed in forums, directories, business networks, and/or because you have downloaded and/or requested one of our eBooks, reports, presentations
• Communicate with you about various collaborative offerings as an internal and/or external candidate, service provider and/or product, collaborator, contributor, and/or partner
• Uploading and/or downloading of documents, various files, images, various content such as digital books, printed or digital presentation files, reports, newsletters, various correspondence
• Uploading and/or downloading the work requested as part of your executed assignments
• As part of legal obligations, e.g. invoices requested by various departments and/or persons in charge with you or us, and/or various official authorities
• Maintaining the security of any personal data, information and requests, mandates, and any other information necessary for an efficient execution of business and commercial relations
• Protection of your data, your online account, protection of our overall computer security, and/or any urgent communication relating to the services and/or maintenance of our computer systems, meetings, work to be delivered, and/or any other information that may be required for the proper conduct of business and commercial relations.

The collection of your personal data on www.ConsultingTeam.solutions

We do collect personal data from you for one clear purpose: the best support service that is fully respectful of your privacy and business needs. We incorporate first-class security and confidentiality into our operations. Our website www.ConsultingTeam.solutions is only using basic information, and nothing more.

For some specific requests, a number of data fields will be marked with an asterisk (*) – this means that we need this information for an efficient execution of business and commercial relations. For example, an e-mail address is essential for the rapid processing of your requests over the Internet.

For other requests, where the data fields are not marked with an asterisk, there is no need for such personal data, but if you submit them to us, they will be collected automatically by the computer system.

The collection, processing, storage and possible archiving of data is done entirely in Switzerland.

The website www.ConsultingTeam.solutions respects and applies the Swiss data protection laws, as well as the European General Data Protection Regulation (GDPR law) which came into force on 25 May 2018. www.ConsultingTeam.solutions is committed to respecting your privacy.

We keep all the personal data in Switzerland, on internal and/or external computer systems located in Switzerland, and/or in paper format in the case of official documents such as invoices and contracts are also kept in Switzerland.

In addition, the web hosting of the domain www.ConsultingTeam.solutions is in Switzerland, which means that additional precautionary measures are taken to protect your personal data. The collection, processing, storage, and eventual archiving of your personal data is also done entirely in Switzerland, which ensures a high level of confidentiality and security.

The security and confidentiality of your personal data

Any personal information you provide on the www.ConsultingTeam.solutions website is kept and protected by the Swiss Personal Information Protection Act, as well as the General Data Protection Regulation (GDPR law) which came into force on 25 May 2018, and is not provided to third parties.

The confidentiality of the information provided within the scope of the work under contract assignment is protected by the adherence to strict work processes. These working processes are designed to ensure that the information you provide is treated with the utmost care, in accordance with the attached Terms of Use for the www.ConsultingTeam.solutions website and this Privacy Policy.

How we protect your personal data

To prevent unauthorized access, maintain data integrity, and ensure the appropriate use of information, the owner has implemented physical and electronic barriers, as well as strict verification and data management procedures. We use these work processes to protect the information addressed to us when we are working on requested assignments.

Our main objective is to help business leaders, consultants, and senior executives of multinationals to become more productive. For this reason, our multi-functional support services are designed to empower our customers with the ability to deliver more projects and perform more efficient business operations thanks to our professional support.

We have implemented clear procedures for an increased security and confidentiality, as well as a total transparency on how your data is managed. You will find more information on how your data is used and processed in this Privacy Policy.

Due to the openness and speed architecture of the Internet, the data you transmit may be altered and/or intercepted by malicious third parties, which are beyond our control. We herewith decline all liability for such cyber attacks.

The liability cannot be claimed either for the inconvenience or damage associated with the use of the Internet network: interruption of service, external intrusion or the presence of a computer virus or any other event qualifying as force majeure. You acknowledge and agree that you are solely responsible for maintaining a system to protect and safeguard your own data such as an antivirus, anti-spam, anti-spyware, intrusion detection, firewall, VPN private network, etc.

Sharing your personal data

This www.ConsultingTeam.solutions website has not shared and will never transmit your personal data to third parties for marketing and/or commercial purposes without your precise consent in particular work situations, such as the transmission of a precise request on your behalf, the placement of an order, reservation, and/or any other request that you specifically ask for as part of the mandate execution and/or a business solicitation.

In all cases, and only under the terms of the Privacy Policy attached herewith, we ensure that personal data is provided to third parties only in a minimal and/or anonymous form, with the exception of information requested by the Police or other official authorities as part of their investigations (e.g. DNS attacks or any other cyber attacks to/from the servers of this site, protection against fraud and data theft, copyright protection, investigations ordered by an official court, etc.).

Your personal data may be shared with internal and external employees located in Switzerland, external suppliers, and only within the scope of your individual business requests, and/or requests for information, and/or mandates assigned on your behalf following your requirements and agreements, and only within the scope of a clearly defined duty.

The personal data submitted to us may also be shared with external providers for the purpose of executing your various requests, and/or requests for information, and/or mandates assigned on your behalf, such as the delivery of specific services and/or products, marketing assistance, quality advertising that you have previously accepted, data analysis, payment processing, and/or external support services from your providers.

Some external service providers such as payment processors may have access to additional information necessary for the execution of their functions, but they may not use it for other purposes, and in no way for marketing and/or commercial purposes.

Occasionally, we may involve partners, and/or external collaborators, and/or third-party advertising companies, to run specific ads for services and/or products on our website. These organizations may sometimes use anonymous information about your use of our website or other sites so that they can provide you with advertisements for products and/or services that are relevant to your interests and/or that may be of interest to you. Throughout this anonymous process, no personal data such as your address, name, telephone number is provided. To learn more about this practice or about the possibility of prohibiting the use of all data by these companies, click here.

Our website www.ConsultingTeam.solutions is not using profiling tools. Our website www.ConsultingTeam.solutions is not using Google Analytics, but only neutral and completely anonymous analysis tools, which are located entirely on our own servers in Switzerland.

Written and/or telephone communications

We will only contact you about our services and/or products, and/or about events in which we are directly involved. We will only use your personal data for solicitations, requests and/or specific work requests for which you have given your consent.

You will not receive unsolicited email or any other forms of unsolicited communications. If we cannot answer your question, we may forward it, and only with your previous agreement, to someone who is more likely able to assist you, unless you have forbidden us to do so from the beginning.

For how long your personal data is retained

The www.ConsultingTeam.solutions website will not keep your data longer than is reasonable to provide you with the information requested, and/or assist you with the work you have assigned to us, and/or provide you with the services and/or products you have purchased, and/or enter into a business relationship as an external and/or internal collaborator, contractor, supplier, partner, etc.

If you withdraw your consent before the end of the business and/or contractual relationship with www.ConsultingTeam.Solutions, its external partners, service providers, contractors, and/or any other service provider, whether in the role of a prospect, paying customer, internal or external collaborator, candidate, supplier, partner, then we will keep your data until the end of the contractual business relationship and final deadlines indicated in the attached General Terms and Sales Conditions (i.e to a maximum of 30 days).

There may be specific cases when the preservation of a part of your personal data is subject to a legal and/or accounting archiving obligation. In this case, the period of the data safe-keeping will respect the legal regulations in place.

How to manage your personal data on www.ConsultingTeam.solutions

The www.ConsultingTeam.solutions site is using your data with the utmost care, per the attached Terms of Use for the www.ConsultingTeam.solutions site, this Privacy Policy, the attached Cookies Policy, and the General Terms and Sales Conditions of Sale. There may be some circumstances where we may ask for additional consent to the use of personal data. As soon as you submit to us your personal data, you have the following rights:

• right of access – you have the right to request a copy of your personal data that has been provided to us and is in our custody
• right of rectification – you have the right to correct and/or update your personal data that has been provided to us and is in our custody
• right to be forgotten – in some cases, if not otherwise defined by legal and/or accounting regulations, you may request to delete from your files the personal data provided to us, and in our custody
• right to restrict the processing – in certain cases, you have the right to restrict the use of your personal data that has been provided to us and is in our custody
• right of transfer – in some cases, you have the right to transfer to another organisation the personal data that has been provided to us, and that is in our custody
• right to object – in some cases, you have the right to oppose at any time the use of your personal data that has been provided to us and is in our custody
• right to object to automated processing, including profiling – in some cases, you have the right to object at any time to the use of your personal data that has been provided to us and is in our possession, such as marketing, newsletters, processing of automated payments, etc.

Easy and convenient ways to delete your personal data

To exercise your rights, you will be asked for a reasonable and minimal identification data, if you wish to exercise one of your rights mentioned above. If you want to exercise one or more of your rights, there are several easy and prompt methods: sending an email, unsubscribe links (1 click only), contact and request via the online account, delete your online account and data, etc.

Alternatively, you can contact your account executive manager, or your assistant, and/or contact us as indicated on our website.

You also have the additional right to report to us any privacy violations and breaches of your personal information that has been provided to us, and that is in our custody, and that may originate from external providers, and/or through malicious computer attacks on our website, etc.

Final provisions

The www.ConsultingTeam.solutions website is using your data with the utmost care, as per the attached Terms of Use for the www.ConsultingTeam.solutions website, this Privacy Policy, the attached Cookies Policy, and the applicable General Terms and Sales Conditions.

You may access your personal data and/or update your personal data free of charge and withdraw your consent at any time.

You can contact your account manager, or your usual assistant, or contact us as shown on our website. You may also contact us via legal@consultingteam.solutions with any questions regarding this Privacy Policy.

External links to www.ConsultingTeam.Solutions

Please note that our www.ConsultingTeam.solutions website may contain hyperlinks to other sites, but that these external websites are not under our control, and therefore this Privacy Policy does not apply to these external websites and links.

Because the Internet is an open network, it is not possible to guarantee the existence or the correct functioning of these links and/or their distinct Privacy Policy.

If you visit other websites, we encourage you to familiarise with their Privacy Policy. Our liability for external links is now declined. You are solely responsible for exercising due diligence when accessing other websites, or when you click on links on this website, or when you place orders through the external links.