100% SWISS MADEWith UserFlow360 :
See & Analyse Web Users.
Fix Performance.
Convert.
UserFlow360 tracks, analyses, and optimises user behaviour to eliminate friction and maximise conversions. With session replays, heatmaps, funnel analysis, and AI-driven UX insights, it helps eCommerce, SaaS, and marketing teams uncover drop-off points, optimise customer journeys, and boost revenue — with real-data.
Featured
UserFlow360 Capabilities
THE ORIGINSStop Losing Users.
Start Converting More.
E-commerce and MarTech platforms live and die by one metric — conversion rates. For years, my company E-GRAPHICS SWITZERLAND, a high-end communication & digital agency, worked behind the scenes optimising websites for multinational clients — brands where just a 0.2% lift in conversions meant millions in revenue.
But there was a problem: traditional analytics tools only told parts of the user story. Heatmaps showed clicks but not user intent. Session recording SaaS tools relied on sampling and were often blocked by browsers. Annual costs for incomplete data ran into several thousands $/£/€/Swiss Francs per website.
E-GRAPHICS needed something better — so early 2017 they built it with CTS-EMEA as DevOps partner. As a heavy user myself, and shaped by real client feedback, this in-house solution was designed to decode user behaviour, eliminate UX barriers, and turn lost traffic into revenue.
No third-party tracking, no subscriptions, and full data ownership & control. 100% Swiss Made. UserFlow360 is a professional tool that reveals the “why” of users actions.
🔹 Session replays that actually make sense.
🔹 User journey mapping that exposes drop-off points.
🔹 No third-party tracking — just private, self-hosted actionable insights.
CLIENTSSome businesses we work with
since 1990
A PRAGMATIC SOLUTIONWhy UserFlow360 ?
Because
Every Click Matters
E-commerce and MarTech platforms live and die by one metric — conversion rates. Every text, every element on a webpage, every broken journey costs revenue. The problem ? Most session recording platforms are built backward — optimised for developers and not business growth.
Discover UserFlow360: a Swiss-made, precision-built data solution for websites that transforms insights into conversion-driven actions.
Engineered for Excellence
UserFlow360 as session recording tool tells you the “why”.
🔹 Users abandon landing pages ? Find out when, where, and why.
🔹 Drop-offs before checkout ? Fix the UX friction.
🔹 Low engagement or bugs ? Fix and personalise user experience.
DEEP UX DIAGNOSTICWhat’s Broken ?
Find It.
Fix It.
Monetise It.
Every business loses conversions somewhere. The difference is knowing where and why. UserFlow360 runs deep UX diagnostics — without guesswork. Very often, the problem is not obtaining more traffic, but optimising the existing one.
Every Click Matters
- Clicks & User Session Replays – See where users drop off, hesitate, go back, or rage-click.
- Dynamic Funnel Analysis – Find the exact weak points costing conversions or sales.
- Plug & Play Solution for WordPress & WP eCommerce products such as WooCommerce, WP Shopify Buy Button – No overhauls, just ready to go in under 2 minutes.
SINCE 2017Connecting
the dots
with
UserFlow360
INSTALLATIONHow It Works —
From Data to Revenue
in 3 Steps
1️⃣ Install & Track
Download and Plug UserFlow360 Plugin into your WordPress platform — it works in under 2 minutes.
2️⃣ Analyse & Identify
Watch real user session replays, clicks & mouse trails, and drop-off points. The admin dashboard reports and pinpoint where sales are lost.
3️⃣ Fix & Convert
Use detailed insights to eliminate user friction, boost engagement, and increase conversions on each element of a webpage.
UserFlow360
Insights in Action:
Case Studies
& Exclusive Reports
Real-world impact, backed by data. Explore how UserFlow360 has helped businesses fix UX barriers, recover lost revenue, and optimise conversion rates.
Case Study:
+41% Conversion Growth in 90 Days
A high-growth DTC eCommerce brand struggled with checkout drop-offs and declining engagement.
🔹 UserFlow360 ran diagnostics, eliminated friction, and optimised user flows.
Before:
🔻 Massive mobile abandonment
🔻 Confusing checkout flow
🔻 Unclear call-to-actions
After:
✅ 41% higher conversion rate
✅ 32% reduction in checkout drop-offs
✅ 3.5X better tracking of customer lifetime value
Data Story:
The Hidden UX Friction
We analysed several thousands of user sessions across multiple industries. The findings ? Most UX issues go unnoticed until they kill conversions and sales. Here is what we found:
- Over 60% of webpages drop-offs happen due to unclear navigation.
- Over 40% of users abandon carts due to unexpected costs.
- Users hesitate for 3+ seconds on poorly designed CTAs.
- Form abandonment is over 70% higher when unnecessary fields exist.
Case Study:
From Content Leaks to Subscription Growth
A publishing website with premium insights struggled with low conversions despite high traffic.
🔹 UserFlow360 uncovered the issue — more than 92% of visitors were copying content and leaving. Solution: implementation of a paywall system to block copy-paste and a traffic redirection strategy to focus on high-value visitors.
Before:
🔻 High volume of content theft.
🔻 Traffic misalignment with low-value visitors.
🔻 Poor engagement & contact for more information.
After:
✅ 84% drop in unauthorised copying.
✅ 1.7% conversions for paid subscriptions.
✅ Better audience segmentation led to a 12% higher conversion rate of target public.
Case Study:
Optimizing UX for an E-Commerce Brand Selling Printed Cards & Artwork
A Swiss eCommerce store selling printed cards, stickers, and illustrated artwork struggled with low conversion rates despite steady traffic.
🔹 UserFlow360 uncovered several issues — users hesitated on product pages, checkout abandonment, first-time visitors left without engaging with products. Solutions: optimised product pages for engagement, shipping transparency, personalised recommendations, recalls for carts abandoned, and a streamlined checkout experience.
Before:
🔻 High product page bounce rates with low engagement.
🔻 Checkout drop-offs due to unexpected shipping costs.
🔻 First-time visitors left without exploring products.
🔻 Abandoned carts with no recovery strategy.
After:
✅ 47% increase in product page engagement with improved layouts.
✅ 27% reduction in checkout abandonment with upfront shipping transparency.
✅ 31% higher add-to-cart rate from personalised recommendations.
✅ 64% cart recovery rate through automated reminders.
Exclusive Report:
UX Optimisation Benchmarks
Most websites don’t have a traffic problem — they have a conversion problem. Our latest UX impact study & UX optimisation benchmarks reveals:
- Over 92% of business websites fail to convert because they don’t track user behaviour effectively.
- 53% of mobile users abandon sites that take more than 3 seconds to load.
- Misplaced CTAs, unclear navigation, and form friction kill engagement before users even reach the checkout.
Inside the Report:
✔ Top reasons for user drop-offs – Where visitors lose interest and why.
✔ Industry benchmarks – How session times, interactions, and conversion rates compare across sectors.
✔ UX friction points that cost the most revenue – What minor barriers lead to major losses.
✔ Actionable strategies – Data-driven solutions to increase engagement and retention without a complete redesign.
Who Is This For ?
🔹 E-commerce & SaaS teams looking to reduce churn and increase conversions.
🔹 Marketers & CRO specialists wanting to optimise landing pages and customer journeys.
🔹 Developers & UX designers who need data-backed insights to improve interfaces.
Resilience by Design: High Availability (HA) vs Fault Tolerance (FT) in Azure Architectures
CTS-EMEIA Labs ships UserFlow360 v 1.0: GDPR-first session-replay & friction-radar for WordPress
Advanced Strategies for Enhancing UX Without a Full-Scale Website Redesign
Conversion Rate Optimization (CRO) in MarTech Stack — the UserFlow360 Approach
CTS-EMEA (ConsultingTeam.Solutions) is where Swiss operator elite squads turn board strategy into results. Swiss-led since 1990 by Elena Debbaut and former C-suite operators, we deliver tech-enabled turnarounds, operational restructuring, plus AI-driven digital transformations.
CTS Data Solutions, our engineering and diagnostic division, codifies field-tested playbooks to uncover cash leaks, release delays, and technology governance gaps. CTS-EMEIA Labs then builds GDPR-safe analytics, zero-trust security, and DevSecOps toolkits — deployed within our Execution Framework™ our proprietary delivery structure — by CTS-EMEA with Debbaut.Solutions on live mandates for boards, PE operators, and tech leaders.
200+ rescues · €480M preserved
- We stop cash burn · Reboot cloud stacks · Stabilise supply chains · Hard-wire DevSecOps · Re-anchor KPIs that lift EBITDA
- Sectors: FinTech • WealthTech • FMCG • Manufacturing • Integrated Marketing • Private Equity
- Regions: Switzerland · Benelux · EMEA · also serving India
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